Expert Air Source Heat Pump Installers
in Hampshire

Who is eligible?

• You own the property (homeowners and most landlords in England and Wales)
• You are replacing a fossil-fuel system such as a gas, oil or LPG boiler, or an electric heating system that is not already a heat pump, for example storage heaters, panel radiators or an electric boiler
• The property does not already have a heat pump

A valid Energy Performance Certificate is no longer required. As of 28 April 2026, a property no longer needs a current EPC to qualify for the scheme.

Where a valid EPC exists, we submit it as part of the application; where one does not, we provide alternative evidence on your behalf, such as a recent utility bill and photographs of your existing heating system.

Exclusions to be aware of

• Most new-build properties are not eligible
• Social housing is not eligible
• Properties that have already received government funding or support towards a heat pump or biomass boiler are not eligible

We handle the application for you

Because the grant has to be claimed by an MCS-certified installer, you cannot apply for it yourself. We manage the entire Boiler Upgrade Scheme application on your behalf, including gathering the required evidence, so there is no complicated paperwork for you to deal with. The grant is simply deducted from your final invoice and you pay the balance.

0% VAT on top

Until 31 March 2027, residential heat pump installations attract 0% VAT. That saving is in addition to the grant, bringing the real-world cost down further still.

£9,000 for off-gas-grid oil and LPG homes

If your home is off the gas grid and currently heated by oil or LPG, a higher grant is on the way. From 21 July 2026, eligible off-gas-grid properties replacing an oil or LPG system with an air-to-water or ground-source heat pump will receive £9,000 rather than £7,500.

The uplift recognises that off-grid households face the highest fuel costs and have the most to gain from switching. Much of rural Hampshire is off the gas grid, so it is well worth checking whether your property will qualify – we can talk you through the timing and the detail.

The honest answer is that it depends on the size of your home, how well it holds heat, and whether your existing radiators are suitable – which is exactly what the heat loss survey is for.

As a guide, though, here is what most Hampshire homeowners can expect.

What you actually pay after the grant

This is the figure that matters. With the £7,500 Boiler Upgrade Scheme grant deducted, most homeowners pay somewhere between roughly £3,500 and £6,500 for a typical installation.

Off-gas-grid oil or LPG homes claiming the £9,000 grant from July 2026 will usually pay even less. Every quote we provide shows the full price, the grant deduction and your net cost clearly, so there are no surprises.

The full installation cost before the grant

For transparency, a typical air source heat pump installation costs in the region of £11,000 to £14,000 before the grant is applied, depending on the size and type of property. The grant is then deducted from that figure to give the net cost above.

0% VAT

Residential installations carry 0% VAT until 31 March 2027, which is already built into the figures above.

These are the questions many homeowners naturally want answered before getting in touch. We believe it is better to be clear from the start, so you can make an informed decision.

Will it work in a UK winter?

Yes. Air source heat pumps are designed to extract heat from the air even in sub-zero conditions, and quality units continue to operate down to around –25°C. A Hampshire winter is comfortably within their range. The system is sized during the survey to keep your home warm on the coldest days of the year, not the average ones.

Will my home stay as warm as it is with gas?

Yes, when the system is properly designed. Heat pumps deliver heat at a lower, steadier temperature than a gas boiler, so the approach is to keep the home at a consistent comfortable temperature rather than blasting it hot and letting it cool. Done correctly, your home is just as warm – the difference you notice is more even, consistent heat.

Do I need new radiators?

Sometimes, but often not. Because a heat pump runs at a lower flow temperature, some radiators may need to be larger to give out the same heat. The heat loss survey tells us room by room which radiators (if any) need upgrading, so you know exactly where you stand before any work begins. Many homes need only a handful changed, and some need none.

Is it noisy?

No. Air source heat pumps are quiet in normal operation. As part of the design we carry out the MCS sound calculation for your property, and a compliant installation has to meet the noise limits set out under permitted development rules. So noise is assessed and controlled by design, taking into account the unit, its position and the distance to neighbouring windows.

How much outdoor space do I need?

Less than most people think. The outdoor unit is roughly the size of a washing machine and sits against an external wall, on the ground or on brackets. It needs a clear flow of air around it but does not need a large garden. We assess the best position during the survey.

Will it work in an older home?

Yes – older Hampshire homes are heated by heat pumps every day. The key is good design and, where it helps, sensible improvements to insulation and radiators. An older property may need a slightly larger system, which is precisely what the survey is for. Solid-wall Victorian terraces, period cottages and 1930s semis can all be heated successfully with the right design.

What about hot water?

An air-to-water heat pump heats your hot water as well as your home, storing it in a hot water cylinder ready for when you need it. If you currently have a combi boiler with no cylinder, we will include a suitably sized cylinder in the design and the quote.

Do I need planning permission?

Usually not. Since the rules were relaxed on 29 May 2025, most domestic air source heat pump installations in England fall under permitted development, meaning no planning application is required. There are some conditions – for example on listed buildings, in certain conservation areas, or for flats – and the installation must meet the MCS noise standard. We will confirm exactly where your property stands as part of the process.

• £7,500 government grant towards an air-to-water heat pump (£9,000 for off-gas-grid oil and LPG homes from July 2026)
• 0% VAT on residential installations until 31 March 2027
• Lower carbon emissions than a gas, oil or LPG boiler
• Heating and hot water from a single system
• Up to four times more efficient than a gas boiler
• Fully compatible with solar PV for even lower running costs
• No gas flame or combustion in the home
• Backed by manufacturer warranties on quality equipment

From our base at Swanwick, near Southampton, we install air source heat pumps right across Hampshire, including: