Infinity Energy Services designs and installs air source heat pumps for homes across Farnborough. We’re based at Swanwick, about 37 miles to the south-west as the crow flies, and we’re MCS-certified. We apply for your Boiler Upgrade Scheme grant – £7,500 for most Farnborough homes – and it’s taken off your invoice.
Farnborough grew from a small village around Farnborough Street, and South Farnborough was laid out for army officers in the 1860s. Today almost half the homes in Rushmoor, the borough Farnborough shares with Aldershot, are semi-detached or detached houses. This page explains how those houses suit a heat pump, what Rushmoor’s conservation areas mean for your plans and how the grant works for a home on mains gas.
For the full detail on the grant, running costs and the two heat pump ranges we generally fit, see our main guide to heat pump installers in Hampshire.
If you’d rather talk it through, call us on 0800 909 8882.
Farnborough Homes and Heat Pumps
Nearly every Farnborough house can run on an air source heat pump. What changes from home to home is how much heat the building loses, and that decides the size of the heat pump and the radiators.
The 2021 Census reports on Rushmoor as a whole, which takes in Farnborough and Aldershot. Of its 39,303 households, 32.1% live in semi-detached houses, 16.5% in detached houses, 23.5% in terraced houses and 23.2% in purpose-built flats.
Semi-detached and detached houses
Together these make up almost half of Rushmoor’s homes, and they’re usually the simplest to convert. The outdoor unit normally sits at the side or back of the house, and an airing cupboard or a corner of the utility room can often take the hot water cylinder. Insulation matters more than age: loft and cavity wall insulation can mean a smaller heat pump and fewer radiator changes, and our heat loss calculation shows exactly what each room needs.
Older homes in South Farnborough
South Farnborough, around North Camp, was laid out in the 1860s for army officers, with wide tree-lined avenues. Houses of that age usually have solid walls and high ceilings, so they need more heat than a modern home. That rarely rules out a heat pump, but it often means a larger unit and some bigger radiators. If your home is in the South Farnborough conservation area, there are extra rules on what can go where (see the survey section below).
Flats
Around one in four Rushmoor households lives in a purpose-built flat. A heat pump can work in a flat, but you’ll usually need the freeholder’s agreement, a place outside for the unit and room inside for a hot water cylinder, and planning rules for flats aren’t the same as for houses. Tell us about your building and we’ll say honestly whether it’s realistic.
How Farnborough homes are heated
Across Rushmoor, 77.2% of homes are heated by mains gas alone, so the standard £7,500 grant is the one most Farnborough households will get. Only 0.6% rely on oil or LPG.
Source: Census 2021, type of central heating. Grant amounts from GOV.UK.
What We Check at a Farnborough Survey
Every survey starts with a room-by-room heat loss calculation. In Farnborough, the town’s conservation areas also play a part in the design.
Planning: Rushmoor Borough Council
Planning decisions for Farnborough are made by Rushmoor Borough Council. For most houses, an air source heat pump is permitted development and needs no application. In May 2025 the requirement to keep the unit at least 1 metre from your boundary was removed, so there are more places it can go (more on the 2025 planning changes). It still has to meet the MCS 020(a) noise standard, and we check that at the survey.
Please note: listed buildings always need listed building consent. Farnborough has four conservation areas – Farnborough Hill, Farnborough Street, South Farnborough and St Michael’s Abbey – and they can limit where an outdoor unit is allowed. We find out which rules apply to your address before we design anything.
The Church Circle Article 4 direction
Homes in Church Circle, part of the South Farnborough conservation area, are covered by an Article 4 direction. It means planning permission is needed to replace windows, remove or alter chimneys, change front boundary walls or turn a front garden into parking. Heat pumps aren’t on that list, but where pipework or removing an old boiler flue would change the front of the house, we check with the council first.
The local grid
Farnborough’s electricity network is run by SSEN (Scottish and Southern Electricity Networks). Your heat pump has to be notified to them, and some installations need their approval before connection. We take care of that paperwork.
The Grant and Running Costs in Farnborough
Most Farnborough homes qualify for a £7,500 Boiler Upgrade Scheme grant towards an air source heat pump, deducted from your bill before you pay.
The grant isn’t means-tested, and because we’re MCS-certified, we make the application on your behalf. A home that runs on oil or LPG and has no mains gas connection can get £9,000 until March 2027, according to GOV.UK. There’s also no VAT on a heat pump installation until 31 March 2027 (HMRC). For the detail on each grant level, who can apply and how the process runs, see our Boiler Upgrade Scheme guide.
Swapping a gas boiler for a heat pump is the change most Farnborough homes would be making. Gas costs less per kWh than electricity, so what you save depends on a system sized correctly for your home, radiators that let it run at low temperatures and a tariff designed for heat pumps; solar panels can help too. Put your own figures into the calculator below, or read our full guide to the grant and running costs.
How do you heat your home today?
Select your current heating, and discover heat pump installation and running costs compared to what you have now, and any grants you can claim.
Free to use · Grants checked against official schemes · No obligation
A Recent Hampshire Heat Pump Installation
One of our installations in Southampton paired a Samsung air source heat pump with solar panels, and the family’s energy bills dropped from £1,710.61 to £517.51 a year.
Both the heat pump and the solar panels contributed to that saving, and energy prices have moved since, so it’s a genuine local result rather than a forecast for your home.
What our customers say
How Your Heat Pump Installation Works
- Free consultation. Call us or use the form below. We’ll talk about your home and how it’s heated now – by phone, video call or in person.
- Heat loss survey. A qualified surveyor visits your home, works out the heat loss room by room and checks the best spot for the outdoor unit.
- Fixed, itemised quote. You get a written quote with your Boiler Upgrade Scheme grant already deducted.
- Installation. A typical installation takes 3-5 days, including removing your old boiler.
- Handover and aftercare. We show you the controls, register your warranty and stay on hand for any questions.
For more on each stage, see how a heat pump installation works.
Areas We Cover in and Around Farnborough
We fit heat pumps throughout Farnborough’s GU14 postcode, including Cove, Southwood, West Heath, Farnborough Street, Farnborough Park and South Farnborough.
Beyond the town, we also cover Fleet, Yateley and Hawley in neighbouring Hart district. For homes in Aldershot, see our Aldershot heat pump page; to the west, our Basingstoke heat pump page covers Basingstoke and Deane. For the rest of the county, see heat pump installation across Hampshire.
Frequently Asked Questions About Heat Pumps in Farnborough
It depends on your home, so we give you a fixed, itemised price after a free heat loss survey rather than a guess. Most Farnborough homes get £7,500 off through the Boiler Upgrade Scheme, deducted from the invoice, and heat pumps carry no VAT until 31 March 2027. Homes on oil or LPG with no mains gas connection can get £9,000 until March 2027.
Yes, and it’s the most common change we make. Across Rushmoor, 77.2% of homes are heated by mains gas alone, and those homes usually qualify for the £7,500 grant. The survey shows whether any radiators need upsizing and where the hot water cylinder can go, and we remove the old boiler as part of the installation.
Usually not for a house, because most air source heat pumps are permitted development as long as the unit meets the MCS 020(a) noise standard and the size limits. Listed buildings need consent, and the Farnborough Hill, Farnborough Street, South Farnborough and St Michael’s Abbey conservation areas can add restrictions, as can the Article 4 direction at Church Circle. Rushmoor Borough Council is the planning authority, and we check your address before designing anything.
In most cases, yes. Older homes, such as the Victorian houses in South Farnborough, often have solid walls and lose heat faster, so they may need a larger heat pump and some bigger radiators. Our room-by-room heat loss calculation shows exactly what your house needs before you commit to anything.
Yes – every part of the GU14 postcode, including Cove, Southwood, West Heath, Farnborough Street and South Farnborough, as well as Fleet, Yateley and Hawley nearby. Our headquarters is at Swanwick, about 37 miles south-west of Farnborough.
Book a Free Heat Pump Survey in Farnborough
Want to know what a heat pump would cost for your Farnborough home, and which grant you’d get? Fill in the form for a free survey, a no-obligation quote, or a second opinion on a quote you already have.
Call 0800 909 8882
with any questions or for expert advice
What happens next
- We get in touch to talk about your home and how it’s heated now.
- A qualified surveyor carries out a free heat loss survey.
- You get a fixed, itemised quote with your grant already deducted.
We cover every part of Farnborough from our headquarters at Unit 6 Swanwick Business Centre, Bridge Road, Southampton SO31 7GB.