Replacing your old gas, oil or LPG boiler with a modern, efficient air source heat pump will save you money and help the environment

What is a Heat Pump?

There are two types of heat pump:

  • Air source heat pumps (ASHP)
  • Ground source heat pumps (GSHP)

Both technologies work broadly in the same way: they take ambient heat from the air or ground and convert it into heating energy for your radiators or hot water system.

For every unit (kWh) of grid electricity that goes into your heat pump, you get roughly 3 units of energy out. This is known as the Seasonal Coefficient of Performance, or SCOP. This is the magic of heat pumps.

An air source heat pump, for example, will extract the latent heat from the air outside of your house and, using just 1 kWh of grid electricity, convert that heat into typically 3 units of energy for your radiators or hot water.

The better your home is insulated, the higher the coefficient of performance you obtain, resulting in more heating energy.

air source heat pump exploded view - Air Source Heat Pumps
air source heat pumps - Air Source Heat Pumps

Advantages of Air Source Heat Pumps

While both ground source and air source heat pump systems are very effective methods of heating your home and water in an environmentally friendly way – reducing reliance on gas, oil or LPG – air source heating technology is much cheaper and easier to install than ground source. The main benefits are:

  • Reduce heating costs by up to 30%
  • Get a capital grant of up to £5,000 off via the Boiler Upgrade Scheme (BUS)
  • Energy efficient and simple way of heating your home
  • Quick and safe installation process
  • Minimal maintenance
  • Help the environment by not burning gas and oil

Watch the following video to discover exactly how air source heat pumps work.

How Air Source Heat Pumps Work

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Typical Savings & Income

According to the Energy Saving Trust, the savings from installing a standard air source heat pump in an average sized, four-bedroom detached home are as follows (data show the heating technology you are replacing, together with the range of annual savings):

  • Old gas boilers: £395 to £425
  • Less efficient electric storage heaters: £920 to £1,000
  • Inefficient oil boilers: £500 to £550
  • Older LPG boilers: £1,200 to £1,300

In addition to the savings, under the new Boiler Upgrade Scheme (BUS) due to start on 23 May 2022, you can get £5,000 off the cost and installation of an air source heat pump.

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heat pump savings - Air Source Heat Pumps

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We have been providing renewable energy services since 2011 and are now air source heat pump installers for Hampshire and the surrounding counties of Dorset, Wiltshire, Berkshire, Surrey and West Sussex.

Previous customers are from Southampton, Portsmouth, Basingstoke, Eastleigh, Winchester, Fareham, Farnborough, Andover, Aldershot, Horndean, Havant, Fleet, Bournemouth, Poole, Salisbury, Newbury, Guildford, Chichester and Shoreham-by-Sea.

Infinity Energy Services is fully accredited by NAPIT.

We also hold MCS accreditation for both Heat Pump Design (MIS 3005-D) and Heat Pump Installation (MIS 3005-I).

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Boiler Upgrade Scheme (BUS)

The new Government-backed Boiler Upgrade Scheme (BUS) is designed to encourage property owners to switch to a low carbon heating system such as an Air Source Heat Pump, via a grant.

How it works:

The scheme will run from 2022 to 2025 and is open to domestic and small non-domestic properties in England and Wales.

You can get:

A grant of £5,000 towards the cost and installation of an air source heat pump

As an MCS Certified Installer, we can advise you whether your installation is eligible for the grant, and if so, would apply for the grant of your behalf after approval of our quotation. The value of the grant would be taken off the final bill you pay, so you don’t have to claim the money back. Ofgem will contact you to confirm we are acting for you.

Survey, Proposal & Installation Process

We are happy to survey your home and send a detailed proposal. We are technically led and won’t sit in your living room asking you to sign on the dotted line. This is the typical process from start to finish:

  1. Initial discussion on the phone, explaining what the technology can do and talking through your particular situation.
  2. 60-minute survey at your home.
  3. Within 2-3 days, we send you a formal, fully costed proposal.
  4. We call you to discuss the proposal and answer any questions you may have.
  5. If you wish to go ahead, we book a slot in our installation diary.
  6. We carry out the installation on the agreed dates – most projects take 3-5 days to complete.
  7. Finally, we send you an installation pack with all relevant documents.

We are also available at any time after your installation to help with any queries that come up.

Air Source Heat Pumps – Recommended Manufacturers

Air source heat pumps are now a mature technology and all the major heating manufacturers have a full range of pumps to suit a variety of situations. Below are examples of three popular systems we install.

Mitsubishi Ecodan

The range of Ecodan air source heat pumps are self-contained units and only require water and electric connections. They are low maintenance, quiet to run and can be discreetly placed outside homes. They are also suitable for small retail outlets and commercial buildings.

  • Ecodan R32 Ultra Quiet PUZ Monobloc Air Source Heat Pump

The innovative, stylish, single-fan outdoor monobloc air source heat pump unit utilises advanced technologies and R32 refrigerant to deliver improved efficiencies.

Designed to satisfy domestic premises permitted development standards (MCS020), the market-leading low noise levels eliminate the need for planning permission and maximise installation options.

Sizes available: 6 kW, 8.5 kW, 11.2 kW

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Samsung EHS (Generation 6)

Samsung’s Air to Water Heating Systems use efficient heat pump technology to deliver supreme comfort and low operating costs. They provide various combinations of air and water solutions, so you can satisfy your specific climate needs year-round.

  • Samsung EHS Generation 6

The Samsung EHS Generation 6 is the latest version of Samsung’s range of MCS-accredited air source heat pumps.

Daikin Altherma

Daikin’s Altherma air-to-water low temperature heat pumps are the optimal choice for homes of all types, including new homes or builds. When combined with underfloor heating or low temperature radiators, the configuration requires less energy to heat your home.

  • Daikin Altherma

Powered by 75% energy extracted from the air and 25% electricity, Daikin’s air-to-water low temperature pumps heat your home with A+++ energy efficiency.

You can also combine your heat pump with solar support to increase your savings on hot water production.

daikin altherma - Air Source Heat Pumps

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Air Source Heat Pump Servicing & Maintenance

While modern heat pumps are very robust, an annual check-up by a qualified engineer will give you peace of mind that everything is working as it should. Some manufacturers also require an annual service to maintain the validity of the warranty. Benefits of our service and maintenance packages include:

  • Prolong the life of your air source heat pump system
  • Ensure the heat pump is operating at its maximum efficiency
  • Conform to the requirements of the Domestic Renewable Heat Incentive (RHI)
  • Keep your warranty valid

Additional services include: heat pump repair, new heat pump installation, air conditioning unitssolar PV systems, battery storage including Tesla Powerwallelectric vehicle charging points, and electricity tariff advice.

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heat pumps maintenance - Air Source Heat Pumps

Examples of our installations...